Sure! Here's a step-by-step version of the note:
๐ NOTE: Steps for Exchange of Wrong/Defective Product
โ Begin the video before unwrapping or cutting the package.
โ Record the entire process, showing the package, product, and any issues.
โ Ensure the video is continuous and unedited.
โ Keep the video until your issue is resolved.
โ Share the video with our team to process the exchange.
๐ฅ Unboxing video is mandatory for any exchange claims.