Sure! Here's a step-by-step version of the note:
📌 NOTE: Steps for Exchange of Wrong/Defective Product
– Begin the video before unwrapping or cutting the package.
– Record the entire process, showing the package, product, and any issues.
– Ensure the video is continuous and unedited.
– Keep the video until your issue is resolved.
– Share the video with our team to process the exchange.
🎥 Unboxing video is mandatory for any exchange claims.